{"categories": [{"name": "Account access or email", "topics": {"topicList": [{"articles": [{"description": "You can change your CoinTracker email at any time from the Settings page.", "title": "How can I change my CoinTracker email?", "url": "https://help.cointracker.io/en/articles/4844709-how-can-i-change-my-cointracker-email"}], "name": "Change email address", "tags": ["account-access-email", "change-email"], "value": "change_email"}, {"articles": [{"description": "If you are not receiving emails from CoinTracker, please follow these steps.", "title": "I am not not receiving emails from CoinTracker ", "url": "https://help.cointracker.io/en/articles/4226422-i-m-not-receiving-emails-from-cointracker"}], "name": "Did not get confirmation email", "tags": ["account-access-email", "no-confirmation"], "value": "no_confirmation"}, {"articles": [{"description": "Please wait for 30 minutes before attempting to login again.", "title": "My account is locked - how can I get access?", "url": "https://help.cointracker.io/en/articles/4575867-my-account-is-locked-how-can-i-get-access"}], "name": "Locked out of account", "tags": ["account-access-email", "locked-out"], "value": "locked_out"}, {"articles": [{"description": "You can change your password at any time from the Settings page.", "title": "How can I change/reset my password?", "url": "https://help.cointracker.io/en/articles/2268050-how-can-i-change-reset-my-password"}], "name": "Lost password", "tags": ["account-access-email", "lost-password"], "value": "lost_password"}, {"articles": [{"description": "Please send us the answers to these questions to reset your two-factor authentication.", "title": "I lost my two-factor authentication device. 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