Last Updated: October 9, 2017

Your privacy is important to us.

It is CoinTracker's policy to respect your privacy regarding any information we may collect while operating our service. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information.

Data Collection

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. We may collect this information from you when you register on our site or app, enter information on our site or app, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website or browse the app, or use certain other site or app features. We collect this information to help personalize your experience, improve our service to better serve you, improve our customer service experience, follow up with our users, and for our service, website, and app features.

We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law. Personal data will be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. We will only retain personal information for as long as necessary for the fulfilment of those purposes.


We protect personal information by using reasonable security safeguards against loss or theft, unauthorized access, disclosure, copying, use, or modification. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

Should a data breach occur, we will notify you via email within seven business days.


CoinTracker uses cookies.

We do this to help us remember information about your account. For example, cookies are used to help us understand your preferences based on previous or current site or app activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site and app traffic & interaction so that we can offer better experiences and tools in the future. Other reasons we use cookies include (but are not limited) to:

  • Understand and save user's preferences for future visits
  • Keep track of advertisements
  • Compile aggregate data about traffic & interactions in order to offer better experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. Users can also choose to visit our site anonymously.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website or app, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We also allow third-party behavioral tracking.


We do not specifically market to children under the age of 13 years old. Children 13 years of age and younger may not create an account on CoinTracker.


We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. CoinTracker may change this privacy policy from time to time at CoinTracker's sole discretion. You will be notified of any Privacy Policy changes on our privacy policy page.